What is a CRM System?
CRM system from Wide Technology is the latest CRM solution in GCC to manage and operate a professional customer service. This system helps you build strong relationships with new customers, improve the customers’ relationships generally, provide a better service, and meet their needs. CRM solutions include many strategies and techniques that enable you to collect and store customers’ data related to your business. The system collects the data by these channels (your website, E-mail, chat rooms, and the previous calls between the company and its customers), In general, Wide CRM helps companies connect with their customers well, understand their problems, know their needs, provide better customer service, meet their needs, and increase company sales.
Why CRM Solutions?
CRM System is the best smart solution to improve the customer service in your companies, help you solve all your customers’ problems, and provide a better connection and better customer service, On this page, there are many advantages and reasons to use CRM solutions for your company.
Business Sectors
CRM System allows real estate developers or brokers, and agents to manage and analyze all the operations of the marketing and sales team with tools and features that make managing the work easier and more organized
Monitor and archiving of invoices, purchase and sales orders
Determine the return on investment from real estate marketing campaigns
Catch the target customers and push them into the sales process pipeline
A CRM system that enables you to manage all hotel and flight reservations and follow-up sales operations with customers, periodically, until the reservation is confirmed, invoices are generated, and sent to customers
Some usages of CRM for tourism companies:-
Create quotations for hotel and flight reservations
Make reservations and search for available hotels and flights
Follow up on customer requests and reservations
View the hotels most booked by customers
Everything you need to run your equipment rental business. Manage and schedule inventory, accept online bookings, and automate quotes and invoices.
The system is designed to comply with the requirements of medium and large enterprises, as it covers integrated data on employees, the progress of salaries, advances and covenants, in addition to the automatic follow-up of government relations for employees, so that automatic reports are issued when the system is opened. The system also serves companies and public contracting institutions that rely on employment and distribution centers Profitability and cost of various projects
Inventory Software for Individual or Retail Chain is designed to handle all the needs in most efficient, effective & accurate way. The Software is committed to provide the best supporting system for the Retail & Distribution Business upgrading itself from time to time according to the market needs.
* Order Management
* Inventory Management
* Purchase Management
* General Ledger
